For price quotes on catering webinars please enquire with Tracy Avolio

This program includes 6 (six), one hour webinar based training sessions, hosted by the Catering Institute and your brand to offer support to the field, Operators, Catering Sales Managers, Catering Coordinators, Delivery Drivers, and executives.  

As any brand rolls out and on-boards new restaurants into their Catering Program, ongoing support, catering webinars, training, insight and guidance are imperative to maintain momentum, program growth and sales success.   

The Catering Institute™ recommends ongoing collaboration, while reinforcing the brand business framework and the 5 Pillars of Successful Restaurant Catering.  

Topics for the catering webinars will be pre-determined by the Catering Institute and your brand and will be based on timely and priority driven topics as needed by the field.  

Examples may include, but are not limited to:

  • Catering program alignment
  • Catering Store Certification
  • Sales Development: (Canvassing & Lead Generation, 4 – Wall Selling, Cold Calling, Holiday sales tactics)
  • Operations – Execution Excellence
  • Delivery Standards


“I have found the monthly webinar series to bring both value to our Company and Franchise Locations.  The number of attendees continue to grow, with many company Area Supervisors having it be part of their monthly meeting.  Tracy comes to the call with knowledge of catering sales, but also real life experience in growing catering sales as an operator.   Our audience on this call includes support staff, GM’s,  Franchise Owners/Operators,  Catering Captains, and above restaurant  level leaders.  Tracy has been able to set the course to the time of year.  November call was based on ‘Holiday Catering Sales’.   Tracy challenges everyone to take something away from the call, that they can use to make an impact. Fazoli’s plans on continuing this series.  The impact of a recognized expert in catering sales bring credibility to our call.   Each month, I receive positive comments and notes about the impact of this training.  November catering sales are up double digits.  To continue this growth, Fazoli’s needs to continue to coach and train our team on catering sales and promoting Fazoli’s services”.- Tim Kimmel, Fazoli’s