Further Defining the Service Script

Further Defining the Service Script

When making an investment in centralized catering programs, multi-unit restaurant operators are creating an opportunity to engage with customers through several touch points during the catering order and delivery process.

It has been found that very few multi-unit restaurant operators have a comprehensive strategy that leverages the connections those key touch points present.

By Erle Dardick, Founder, and Wayne Alexander, Senior Faculty Member

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5 Pillars of Successful Takeout, Delivery & Catering

Our business framework specifically designed for multi-unit restaurant operators who wish to design a scalable, predictable and reliable off-premise experience.

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