Elevate Catering to Best in Class with Flawless Execution

Elevate Catering to Best in Class with Flawless Execution

Webinar: 1 Hour ($99)

Operators are responsible for multiple facets of the catering program – execution, packaging, staff training, communication & recognition, driver management and 4-wall selling. Elevating catering with flawless execution in these areas lead to customer retention, new customer acquisition, referrals, frequency and loyalty. This webinar will articulate the significant role Operations plays in the overall catering program success.

Training will focus on the following concepts:

  • Understanding the size of the prize; why catering is so important to each restaurant operator.
  • How catering customers differ from our retail guest.
  • Catering ordering influencers:  Understand what matters to the buyer and how Operations can affect results.
  • Catering Support Team Roles.  Understand who the players are and the role they play in the catering program.
  • Operator Catering Focus.
  • 6 Steps to Flawless Execution.

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5 Pillars of Successful Takeout, Delivery & Catering

Our business framework specifically designed for multi-unit restaurant operators who wish to design a scalable, predictable and reliable off-premise experience.

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