Delivery Driver Performance

Delivery Driver Performance

Workshop: Half Day ($199)

During this half day, interactive training course we will discuss the various roles and responsibilities that must be considered to create a dynamic catering team for your catering business. In many cases, the delivery driver is one of two touch points our guests have with our brand, and is an instrumental component in the overall catering program success.

Our focus in this course is to make sure your drivers stand out from the competition by offering an elevated service level, and are equipped with some proactive emergency methods, have the tools needed to deliver an extraordinary experience to the catering customer and make sure the catering program grows and prospers.

Training will focus on the following concepts:

  • Understanding the size of the prize; why catering is so important to the brand
  • Catering ordering influencers – Understand what matters to the buyer and how delivery can affect results
  • Delivery Driver Role, Responsibilities and Skill Set
  • Delivery Driver Daily Routine
  • Canvassing / Lead Generation
  • 6 Steps to Flawless Execution

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5 Pillars of Successful Takeout, Delivery & Catering

Our business framework specifically designed for multi-unit restaurant operators who wish to design a scalable, predictable and reliable off-premise experience.

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